Shipping Policy

Incense Australia will process your order in 2-3 business days from date of placing order.

when the order is lodged for shipment you will receive a confirmation shipping label from the shipping company confirming your order is on the way and providing tracking.

standard shipping can take 3-5 business days from processing, except for circumstances where the shipping company is expecting delays, or public holidays occur.

the shipping company takes full responsibility for the goods once shipped. Any issues with shipping times or shipping quality is an issue with the courier and not incense Australia